Privacy
Cape York Grassroots Aboriginal Corporation (ABN 58 249 651 962) is committed to protecting the privacy of everyone we work with. This policy explains what personal information we collect, why, and how we keep it safe — in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
We only collect personal information that helps us deliver our community support services. This may include your name, contact details, and information about your circumstances that you choose to share when you ask for support, are referred to us, or take part in our programs.
We use personal information to provide outreach, relief, referral and advocacy services; to follow up on support we've provided; to meet our reporting obligations as an ACNC-registered charity (in de-identified form wherever possible); and to respond to enquiries made through this website or by email.
We do not sell or trade personal information. When we refer you to another service — such as health, housing or legal support — we share only what is needed, and only with your consent. We may disclose information where required by law.
Personal information is stored securely and accessed only by team members who need it to do their work. Conversations with our outreach team are treated as confidential.
This website does not use advertising trackers and does not run third-party advertising. Standard web server logs (such as pages visited) may be collected by our hosting provider for security and performance purposes.
You can ask to see the personal information we hold about you, or ask us to correct it, at any time. You can also ask us to delete information where the law allows.
If you have a question about this policy or a concern about how your information has been handled, contact us at admin@capeyorkgrassroots.com.au or write to us at 184 Mulgrave Road, Cairns QLD 4870. We take privacy concerns seriously and will respond promptly.
Last updated: July 2026